About
WhatsApp Business is a free messaging app with built-in tools for customer communication and sales. It includes automated quick replies, away messages, conversation labels, a product catalog, and in-app orders and payments to help you manage customer relationships and grow sales. You can create a professional business profile, send targeted offers, run ads that link to WhatsApp, and connect up to five devices (or ten with Meta Verified subscription). The app works alongside your personal WhatsApp account if you have two phone numbers on one device, and you can restore chat history from your existing WhatsApp backup.
Highlights
- Automated quick replies and away messages to capture customer inquiries
- Conversation labels to organize and filter important chats
- Product catalog and in-app orders and payments
- Professional business profile on secure platform
- Connect up to five devices, or ten with Meta Verified subscription
- Restore chat history from personal WhatsApp backup
Best for
Small business owners and customer service teams who need to manage customer conversations, send targeted offers, and process orders and payments through a single messaging platform.
At a glance
WhatsApp Business is available on iOS — all free to download.
It is developed by WhatsApp Inc..
Screenshots
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